Roofing CRM that closes storm leads, tracks insurance claims, and fills your crew calendar

From the first knock on the door to the final insurance check, ProFlow360 manages every stage of a roofing project so your sales team closes more and your operations team installs without rework.

Capture and manage roofing leads from every source

Storm chasers, digital canvassers, and Google leads all need different follow-up approaches. ProFlow360 captures every source, assigns the right sales rep, and launches follow-up sequences tailored to how the lead came in. Canvassing apps sync directly so door-knocking teams never lose a contact even when there's no Wi-Fi.

Lead scoring surfaces the hottest prospects—homes with visible damage, recent insurance renewals, or neighbors who already signed—so reps prioritize their time on opportunities most likely to close this week.

  • Multi-source lead capture with automatic rep assignment and follow-up triggers
  • Canvassing app integration for door-to-door lead logging and real-time syncing
  • Lead scoring based on damage severity, insurance carrier, and proximity to active jobs

Manage insurance claims and adjuster appointments without losing track

Insurance-contingency roofing jobs have more moving parts than cash jobs—adjuster meetings, estimate submissions, approval timelines, and supplement negotiations all need tracking. ProFlow360 attaches every document, photo, and communication to the claim file so nothing disappears into an email thread.

Automated reminders alert reps when adjuster appointments are approaching, when approvals are overdue, and when it's time to submit a supplement. Customers receive status updates that keep them from calling your office every three days.

  • Claim file storage for photos, adjuster reports, scope of loss, and supplement documentation
  • Automated status updates for homeowners and milestone alerts for sales reps
  • Supplement tracking with timeline notifications when carrier responses are overdue

Build accurate proposals with material takeoffs and shingle options

Roofing proposals that include clear shingle choices, tear-off vs overlay recommendations, flashing and ridge vent details, and payment options win more jobs. ProFlow360 proposal templates pull measurements from aerial data integrations and produce professional estimates in minutes rather than hours.

Present multiple options—good, better, best—with manufacturer warranties and cost comparisons. Homeowners who see their choices clearly make faster decisions, and reps who present confidently close at higher rates.

  • Aerial measurement integration for automated square footage and pitch calculations
  • Material takeoff templates with shingle type, color, and accessory line items
  • Good-better-best proposal formats with manufacturer warranty details

Schedule crews, deliveries, and inspections without conflicts

A roofing installation involves material delivery, tear-off crew, installation crew, dumpster pickup, and final inspection—often within a 24-48 hour window. ProFlow360 coordinates all of it on one job timeline with automated notifications to each party when their step is ready.

Weather delays cascade through the schedule automatically. When a storm pushes a Monday installation to Wednesday, affected material deliveries and crew assignments update in real time, and impacted customers receive a proactive heads-up instead of a surprise no-show.

  • Multi-step job timeline covering delivery, tear-off, install, cleanup, and inspection
  • Weather delay management with automatic schedule adjustments and customer notifications
  • Dumpster, delivery, and subcontractor coordination from a single job board

Track roofing sales performance and close more bids

Roofing companies with multiple reps need visibility into individual close rates, average deal size, and pipeline coverage to make smart decisions about hiring and marketing spend. ProFlow360 tracks every rep's performance from first contact through signed contract so coaching conversations are based on data, not gut feel.

Monitor pipeline value by storm event, geographic territory, and insurance carrier to spot where your time and marketing dollars produce the best return. Double down on what's working before the weather window closes.

  • Rep-level dashboards showing close rate, average ticket, and pipeline coverage
  • Territory and storm-event segmentation for targeted canvassing and marketing decisions
  • Revenue forecasting based on signed contracts, pending claims, and open bids

Protect warranty obligations and collect faster after installation

The job isn't done when the crew pulls away. Warranty documentation, final inspection scheduling, and payment collection all need attention in the days after installation. ProFlow360 automates post-job workflows so reps focus on the next sale while the system handles customer satisfaction, documentation, and collections.

Drone inspection reports, completion photos, and manufacturer warranty registrations attach to the job file permanently. When a warranty claim comes in years later, the documentation is ready and disputes resolve quickly.

  • Automated post-installation workflows for inspection scheduling and warranty registration
  • Completion photo and drone inspection report storage per job
  • Payment collection automation including digital invoices and text-to-pay links

Industry-specific CRM FAQs

What is the best CRM for roofing companies?

The best roofing CRM handles the full lifecycle from storm lead to final payment—including insurance claim tracking, proposal generation, crew scheduling, and post-installation documentation. ProFlow360 is built for roofing contractors who manage both retail and insurance-contingency work.

Does roofing CRM software track insurance claim status?

Yes. ProFlow360 attaches every claim document, adjuster photo, and correspondence to the job file. Milestone automations alert reps when approvals are overdue and when supplement submissions need to go out, so claims move forward instead of stalling.

Can the CRM help with material takeoffs and ordering?

ProFlow360 integrates with aerial measurement tools to pull square footage and pitch data automatically. Proposal templates use that data to calculate shingle quantities, accessory lists, and job costs so material orders go out accurately and on time.

How does ProFlow360 handle weather delays for roofing schedules?

When a weather delay pushes an installation date, the system cascades updates to material deliveries, crew assignments, and customer notifications automatically. Coordinators make one change and every downstream party is informed without a single phone call.

Close more storm leads and run tighter roofing operations with ProFlow360

Roofing contractors trust ProFlow360 to manage insurance claims, coordinate crews, and capture every lead before the storm season window closes.

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