CRM Comparison

ProFlow360 vs ServiceTitan

ServiceTitan is a powerful enterprise platform. ProFlow360 is purpose-built for small and mid-size service businesses that need full CRM capability without enterprise pricing or a six-month onboarding.

The short version

ServiceTitan is the industry standard for large HVAC, plumbing, and electrical operations — but it starts at $300+/month, requires a lengthy implementation, and carries long-term contracts. ProFlow360 covers the same core workflows (leads, quotes, dispatch, invoicing) at $29–149/month with no contracts and same-week setup. If you're running a crew of 1–20 and want something you can learn in a day, ProFlow360 is the stronger fit.

Feature comparison

Starting price

ProFlow360

$29/month

ServiceTitan

$300+/month (estimated, not publicly listed)

Setup time

ProFlow360

Same day to 1 week

ServiceTitan

Weeks to months (professional implementation required)

Contracts

ProFlow360

Month-to-month, cancel anytime

ServiceTitan

Annual contracts typical

Lead & CRM pipeline

ProFlow360

Full pipeline: lead capture, follow-up, close tracking

ServiceTitan

Strong CRM with customer history and CSR tools

Quoting & invoicing

ProFlow360

Quotes, approvals, and invoices included on all plans

ServiceTitan

Full quoting and invoice automation

Field dispatch & scheduling

ProFlow360

Drag-and-drop dispatch board, GPS-aware scheduling

ServiceTitan

Best-in-class dispatch with real-time technician tracking

Mobile app

ProFlow360

Mobile-optimized web app, iOS/Android accessible

ServiceTitan

Dedicated native mobile app with offline support

Workflow automation

ProFlow360

Automation on Professional and Enterprise plans

ServiceTitan

Extensive automation across the platform

Reporting & analytics

ProFlow360

Advanced reporting on Professional+

ServiceTitan

Deep operational reporting and business intelligence

Target business size

ProFlow360

1–50 employees

ServiceTitan

20–1,000+ employees

Free trial

ProFlow360

14-day free trial, no credit card required

ServiceTitan

Demo-based, no self-serve trial

Customer support

ProFlow360

Email (Starter), Priority (Pro), Dedicated (Enterprise)

ServiceTitan

Dedicated success team (included in contract)

Why choose ProFlow360

  • Starts at $29/month — a fraction of ServiceTitan's cost for small operations
  • No implementation consultant required — most businesses are live within a week
  • Month-to-month pricing with no long-term commitment
  • 14-day free trial lets you evaluate without a sales call
  • Covers the full cycle: leads, quotes, dispatch, invoicing, and reporting
  • Built for 1–50 person teams, not scaled-down enterprise software

Where ServiceTitan excels

  • Industry-leading dispatch and real-time technician tracking for large fleets
  • Deeper pricebook and flat-rate pricing tools for high-volume operations
  • Established brand with a large partner and integration ecosystem
  • Dedicated success team included in enterprise contracts
  • Purpose-built for HVAC, plumbing, and electrical at scale

Best for

ProFlow360

Service businesses with 1–20 employees that want a full CRM, quoting, dispatch, and invoicing workflow without enterprise complexity or pricing.

ServiceTitan

Established HVAC, plumbing, and electrical companies with 20+ technicians, complex dispatch needs, and budget for a premium platform and implementation.

Pricing comparison

ProFlow360

$29–$149/month

Month-to-month. No contracts.

See full pricing

ServiceTitan

$300–$700+/month (estimated)

Varies by plan and user count.

ServiceTitan does not publicly list pricing. Independent review sites consistently report starting costs in the $300–$500/month range before add-ons. ProFlow360 publishes all prices openly with no hidden fees.

Switching to ProFlow360

  • Import your existing customers, jobs, and contacts via CSV in under 30 minutes
  • No data lock-in — export everything you own at any time
  • Onboarding documentation and video walkthroughs included on all plans
  • Priority support during the first 30 days to help your team get up to speed
  • No overlap billing — start your ProFlow360 trial before canceling your current tool

Frequently asked questions

Ready to see ProFlow360 in action?

14-day free trial. No credit card required. Most businesses are live within a week.

Questions? Talk to the team